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Saturday, May 12, 2018

SAP CRM Technical Consultant

SAP CRM Technical Consultant

Ink IT Solutions

Any Nationality

, Posted on April 25, 20181 Opening

Job Description

1. Should have experience on SAP CRM Service 5 years.
2. Gather requirements, perform extensive analysis of current business processes, carry out gap analysis, and recommend SAP CRM solutions
3. Design and configure SAP CRM Service request management with SLA, Social media integration with SAP CRM, Interaction Center agent processes and interfaces for PM module.
4. Knowledge in SAP Utilities and service industry preferred
5. Perform detailed requirements gathering/ documentation and functional testing in support of new ASAP development tasks
6. Develop technical design specifications to change existing or develop new SAP CRM ASAP WeblJI, reports, interfaces, and documents
7. Conduct unit tests, Integration tests and System Integration tests.

Industry Type : IT - Software Services 
Functional Area : IT Software

Desired Candidate Profile

Education-
UG: Any Graduate - Any Specialization
PG: Any Postgraduate - Any Specialization
Doctorate: Doctorate Not Required

Keywords

ERP Functional testing Module System integration Social media System designGap analysis Software services Service industry Service request management

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